Joi Coleman is a lead user experience designer with Booz Allen Hamilton’s USPS.com Delivery Team where she brings her expertise to the United States Postal Service’s suite of consumer web applications. After graduating from Howard University in 2005 with a Bachelors in Biology, she spent 5 years in molecular technology research with GlaxoSmithKline in the Philadelphia suburbs while freelancing as a graphic and web designer. Marriage brought her back to the DC area which led to taking a position in New Media Technologies (now Digital Solutions) at the White House during the Obama administration. She served two presidents as a digital product manager and user experience lead.